Privacy Policy
Last updated: June 22, 2026
This Privacy Policy describes how HAROVAN (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from https://harovan.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices, our Services, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide, improve, and optimize the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details, including your name, address, phone number, and email address.
Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number, and order details.
Account information, including your username, password, security questions, and other information used for account security purposes.
Customer support information, including the information you choose to include in communications with us, for example, when sending a message through the Services.
Shopping information, including the products you view, add to your cart, save, purchase, return, or review.
Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features of the Services.
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, web beacons, tags, and similar technologies ("Cookies").
Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, pages viewed, products viewed, referring URLs, search terms, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf or help us operate our store, such as:
Shopify, which supports our online store and ecommerce Services.
Payment processors, who collect payment information such as credit or debit card information, billing details, and payment confirmation information to process your payment, fulfill your orders, and provide you with products or services you have requested.
Shipping, logistics, and fulfillment providers, who help us process, ship, track, and deliver your orders.
Customer support providers, who help us respond to your questions, requests, or complaints.
Analytics providers, who help us understand how visitors use our Site and improve the Services.
Advertising and marketing partners, including platforms such as Meta, Google, TikTok, Pinterest, email marketing tools, SMS marketing tools, and other advertising or communication providers, where applicable.
Fraud prevention, security, and risk management providers, who help us protect our Site, our business, and our customers.
Third-party apps and tools integrated with our Shopify store, where applicable.
When you visit our Site, open or click emails we send you, interact with our Services, or engage with our advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies. Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties. For more information, please see the section below titled "Third Party Websites and Links".
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing Products and Services. We use your personal information to provide you with the Services and perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, and provide other features and functionalities.
Order Processing and Fulfillment. We use your personal information to confirm, process, pack, ship, deliver, track, and manage your orders, including sharing necessary order and shipping details with our fulfillment and shipping partners.
Customer Support. We use your personal information to respond to your questions, requests, complaints, returns, refunds, exchanges, and other customer service inquiries.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or other channels, and showing you advertisements for our products or Services.
Analytics and Service Improvement. We use your personal information and Usage Data to understand how customers use our Site, improve our products, optimize the shopping experience, and better understand customer preferences.
Security and Fraud Prevention. We use your personal information to detect, investigate, prevent, or take action regarding possible fraudulent, illegal, harmful, or malicious activity. If you believe your account has been compromised, please contact us immediately.
Legal Compliance. We may use your personal information to comply with applicable laws, regulations, legal processes, or governmental requests, and to enforce our terms, policies, and agreements.
Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and Services, including to remember your actions and preferences, keep items in your cart, understand how users interact with our Site, run analytics, improve site performance, and support advertising and marketing activities. We may also permit third parties and service providers to use Cookies on our Site. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser settings. Removing or blocking Cookies may negatively impact your user experience and may cause some Services to work incorrectly or no longer be available. Blocking Cookies may not completely prevent how we share information with third parties such as advertising and analytics partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, business purposes, legitimate purposes, legal compliance, and other reasons subject to this Privacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on our behalf, such as Shopify, IT management providers, payment processors, shipping providers, fulfillment partners, analytics providers, marketing platforms, customer support providers, cloud storage providers, and fraud prevention providers.
With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you direct us, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you, connect third-party apps, or interact with social media widgets or login integrations.
With our affiliates or otherwise within our corporate group, where applicable, in our legitimate interests to run a successful business.
In connection with a business transaction, such as a merger, acquisition, financing, sale of assets, bankruptcy, or similar transaction.
To comply with applicable legal obligations, including responding to subpoenas, search warrants, court orders, lawful requests, or similar legal processes.
To enforce any applicable terms of service, policies, or agreements.
To protect or defend the Services, our rights, our property, our customers, our users, or others.
Category
Categories of Recipients
Identifiers — Name, email address, phone number, billing address, shipping address, account information, IP address, and similar contact or technical identifiers.
Shopify, payment processors, fulfillment partners, shipping providers, customer support providers, analytics providers, marketing partners, fraud prevention providers, and service providers who support our business.
Commercial Information — Order information, products purchased, products viewed, cart activity, customer support information, returns, refunds, and shopping activity.
Shopify, payment processors, fulfillment partners, shipping providers, analytics providers, marketing partners, customer support providers, and business service providers.
Internet or Other Similar Network Activity — Usage Data, browser information, device information, pages viewed, products viewed, referral information, interactions with emails or advertisements, and Cookie-related data.
Shopify, analytics providers, advertising partners, marketing platforms, and technology service providers.
Geolocation Data — Approximate location determined by IP address or other technical measures.
Shopify, analytics providers, advertising partners, fraud prevention providers, and technology service providers.
We do not intentionally collect, use, or disclose sensitive personal information unless required to provide the Services, comply with applicable law, or with your consent where required. HAROVAN does not require customers to provide sensitive health, medical, biometric, religious, political, or similar sensitive information to purchase our products.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of information found on third-party websites or platforms. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age, as those terms are defined under applicable privacy laws.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, enforce applicable agreements and policies, prevent fraud, or maintain business records.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by applicable law.
Right to Access / Know. You may have the right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete. You may have the right to request that we delete personal information we maintain about you.
Right to Correct. You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt Out of Sale, Sharing, or Targeted Advertising. You may have the right to direct us not to "sell" or "share" your personal information, or to opt out of the processing of your personal information for purposes considered to be targeted advertising, as defined in applicable privacy laws.
Restriction of Processing. You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent. Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal. You may have the right to appeal our decision if we decline to process your request.
Managing Communication Preferences. We may send you promotional emails or messages, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails or by contacting us. If you opt out, we may still send you non-promotional communications, such as messages about your account, orders, transactions, or customer service requests.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address, order information, or account information, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country where you live, including in the United States and other countries where our service providers, partners, or business operations are located. Your personal information may also be processed by staff, service providers, and partners in these countries. These countries may have data protection laws that are different from those in your country. If we transfer personal information out of Europe, the United Kingdom, or other regions with specific data transfer requirements, we will rely on recognized transfer mechanisms where required by applicable law, such as Standard Contractual Clauses or other legally recognized safeguards.
Contact
Should you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any of your privacy rights, you may contact us at:
Email: support@harovan.com
Mailing Address:
HAROVAN 30 N Gould St #30084 Sheridan, WY 82801 United States
For the purpose of applicable data protection laws, and unless explicitly stated otherwise, HAROVAN is the data controller of your personal information.